Always honest and fair, friendly; there have been times when I found tires or a part cheaper somewhere else and they were totally cool about me using those instead, too save money.
Over priced and not very understanding. Wouldn't recommend that you go there unless your car brakes down in front of their shop and you can't afford to tow it. They prey on gullible college students.
Went to two different mechanics for a check engine light, both told me I needed $500+ work done to fix it. Took it here, they did some work for $20, haven't had any problems the past year. This was my fourth time visiting, each time they do good work for a very reasonable rate.
Love this place.
Full updated review:
Jerry is very honest and fair, we take our cars here all the time and encourage others to do the same. We have been to several mechanics in the area and he's the best!
This past Friday I brought my truck to this business to get an inspection. It was going to get rejected because I was missing one fog light. The technician said well we can take the fog light that's working out and it'll pass okay.. well we get the vehicle back home and my husband notice that the bumper was broke where the fog light had been removed. Called and messaged a couple of times finally got a reply back to bring the truck in this week. Took it down there this morning and of course all they had to say was were sorry but we didn't do it. Swore up and down they didnt remove it through the front of the bumper. But they did. And now we have a broken plastic bumper on our avalanche that th mey are not willing to take responsibility for. Will obviously never be recommending this buisness to anyone. Although they have a few good reviews theres always that one time they want to take advantage of a woman with a child. Charged me 20 dollar's to remove the fog light. Which he told my husband this morning was a good deal.. No a good company would take responsibility for their mistake and fix it. However that's not where we got with this company. I believe they know for a fact that we have to have an inspection sticker to be driving this vehicle around and they saw an opportunity to make a few extra dollars off of me. Told my husband that there was no way that I could have saw them taking it out of the front of the truck where I was sitting period which is funny because I wasn't sitting the whole time I was standing up talking to Irene who was writing out checks for the business because it was Friday. And I saw everything. But basically this is a he said she said scenario and we will not be getting good customer service from this buisness. I would say thank you for your time and effort but since my bumper is still broken i will have to decline that with a bad review.
One time I had a light on that other places were saying would cost $100+ just to figure it out and they pipes the good, turned a sensor off and then the guy double checked all of my fluids to make sure I wasn't low, for free.
Went there to get an inspection today. I had one fog light missing. Not out. Just the whole thing bracket and all missing. They had to take the good fog light out for it to pass. This truck hasnt had that one fog light for 6 years or more and has passed every year without it. Charged me 20 bucks to remove the GOOD fog light. The guys were really nice. But i think the owner just wanted to make some money off me. Probably wont go back here next year. Update: husband just got home @630p to check the truck and realized they broke the plastic bumper trying to remove the fog light. Absolutely upset about this. We called and left a message- sent a fb message. Awaiting a reply. Of course first thing they claim they didn't pull the fog light out of thr front pf the truck. Which was a lie because i stood right there and watched them take it out the front. They had to have pulled and pushed the plastic bumper to get this fog light out...
Radford Universal Car Care is a US Car Repair based in Radford, Virginia. Radford Universal Car Care is located at 505 E Main St, Radford, VA 24141, USA.
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